Tuesday 4th December 2018
10:00am until 3:30pm
None of us like to admit there are simmerings of conflict where we work, but at some point, if we haven’t already, we will all be faced with a conflict situation. Knowing what it is and how to deal with it is key to ensuring it doesn’t escalate.
In this informative and interactive workshop, we will take you on a practical tour of Managing Conflict, covering the 3 Rs – Recognising, Responding and Resolving. We will not only explore conflict in the workplace, but give you practical tips on handling those difficult conversations and an insight into the role of mediation.
This workshop is aimed at line managers or those who have supervisory responsibilities and day-to-day management of others.
Venue: Basepoint Business Centre, Yeoford Way, Marsh Barton, Exeter EX2 8LB
Price: The cost of attending each workshop is £150 plus VAT
To book your place please contact Kathy Bilverstone – Tel: 01392 349560 – Email: firstname.lastname@example.org
Please be aware that places are limited, and booking is essential