Members’ Directory

A Plan Insurance
171 Sidwell Street
Exeter
EX4 6RH

Buying Insurance has become a very impersonal experience. Call centres 'process' callers and comparison websites expect you to do all the work - you input all your information and try to make sense of all the policy terms and conditions, and if the cover doesn't meet your needs....

There is another way.

We have been providing a personal service to our 500,000 clients since the 1960s through over 70 High Street branches. We believe in making ourselves accessible - no telephone scripts and automated call management systems, no complicated online forms to fill in and definitely no jargon filled pages of website to trawl through.

We are proud that so many of our new clients come to us from the recommendation of our existing ones.

01392 409 399
Blanchard Media

Films with wow factor to promote all your business needs – whether it’s films for your website, DVDs, memory sticks, phone apps, social networking, TV and radio commercials, presentations or even the flat screen in your reception area.

Our films are totally bespoke so we spend whatever time it takes to understand your business needs and then create something eye-catching with powerful messages. With our low overheads and many years of expertise at ITV, BBC, Sky etc, your spend goes on screen. And we can maximise your footage in many creative and cost effective ways.

Jane Blanchard is a Mirror-trained journalist who worked at ITV as a programme maker and commissioning executive for 27 years. Before that, she worked as a press officer for RCA and Phonogram record companies in London. She launched Blanchard Media in 2008 offering corporate films, PR and copywriting services plus media training.

Film clients include Brittany Ferries, ITV, Miss England, Paignton Zoo, Rowcroft Hospice, Devon County Show, English Riviera Tourism Co, Gidleigh Park Hotel, South West Film and Television Archive, Royal Cornwall Show, Caerhays estate, Lifestyle Hospitality Group, Riviera International Conference Centre, Game On Marketing, Shoot Out Club.

PR clients include Blackthorn British Skittles Championships, TV presenter Jules Hudson, National Association of Flower Arrangement Societies, Shoot Out Club, Lifestyle Hospitality Group, Createanet, Sampson Hall, Woodhayes Country House Hotel, after dinner speaker Sally Sedgman, Abbey Garden Machinery, Bluegrass Computer Services.

Media training clients include UTV, Exeter University Business School, Camborne College, College of St Mark and St John, Rowcroft Hospice.

01803 215440
Bluegrass Computer Group
Minerva House,Pynes Hill
Exeter
EX2 5JL

Since 2007 Bluegrass has been a trusted provider of IT support services to SMEs across the UK. We work in partnership with our clients to proactively support their IT infrastructure and help them realise their business aims and objectives.

We safeguard and proactively support IT infrastructure 24/7, 365 days a year to keep businesses running.

As your IT partner we will help you get the most from your technology to improve your business operations, increase your productivity and reduce your costs.

From fully managed IT support services to strategic advice; cyber security; business continuity; and cloud services, we can deliver the complete IT solution for your business.

01392 207194
Crammer Safety
Crammer Barton, Broadhembury
Honiton
EX14 3LN

Crammer Safety takes care of all your health and safety, fire safety and safety training needs – leaving you to get on with running your business.

We offer a range of options to suit your needs and budget, from a simple risk assessment to a full handbook, staff training and policy implementation.

Health and safety isn’t just about form filling. It saves lives and protects employees. Plus it protects your business against expensive litigation. Ignore the safety issues within your business and you could end up without a business.

At Crammer Safety, we keep it simple, straightforward and realistic. Just like good insurance, sound health and safety advice will give you peace of mind. Plus it demonstrates to your staff and clients that you take their welfare seriously.

Crammer Safety’s consultants bring a wealth of experience as fire and safety inspecting officers and risk assessors, offering a common sense and practical approach to all your health and safety needs. We’re just a phone call away for your peace of mind.

Our current clients include schools, further education, hotels, pubs, clubs and restaurants, factories, building companies, agricultural sectors, residential care, country estates, hospitals, veterinary practices and medical centres.

01404 841838
2nd Floor,
Cornerstone House,
Western Way
Exeter
EX1 1AL

Daneswood provides a range of web solutions for your business including website design, online shops, business websites and more.

We deliver projects on time and on sensible budgets, with all the hand holding that you need to see a clear return on your investment.

With 14 years’ experience and hundreds of happy customers we know how to guide you in a simple and affordable way towards the best online technology for your business. But we also try to make the whole web design and development process fun.  Let’s be honest, IT can be very techie and slightly baffling so we always provide a professional yet down-to-earth service throughout our development process.

Make no mistake though, we are driven by results and excellent service, and we are proud to say that our very first client from 14 years ago is still with us.

01392 248365
Devon Home Finder

We are the relocation experts, helping you to buy or rent the right property at the right price in Britain’s most beautiful county - whether it’s city, town, coast or country.

Why use Devon HomeFinder?
From first time purchases through to retirement homes, we help find your perfect property at the right price.

What we do ...

• Oversee the entire process of buying or renting.
• Search all estate agents, private sales and property websites.
• Access the ‘secret property’ market.
• Negotiate the best price and terms.
• Provide essential information on the area.
• Save you time and travel in your search.
• Provide impartial advice.

We are professionally qualified property finders who act on your behalf, throughout what can be a very stressful process.

We can save you time and money with our expert impartial advice and local intelligence.

01392 832634
Emphasis Creative Design
Harebell Drive,Willand
Cullompton
EX15 2TZ

Emphasis Creative Design is a professional business providing graphic design services to companies and individuals throughout Devon and the rest of the UK.

First impressions count and your marketing material will be the first thing that a potential customer sees to represent your company. Make sure that it is well designed, and portrays the right message to get you noticed and remembered!

Whether you are you looking to establish a brand new image, revamp your existing identity or add to your current promotional literature, Emphasis will work alongside you to produce eye-catching material with clear content. From one-off pieces of literature to a complete branding project, Emphasis can assist you with all requirements.

Here's a general overview of the graphic design services available ... advertisements, brochures, business cards, infographics, price lists, calendars, flyers, datasheets, folders, posters, graphics for exhibition displays, labels, leaflets, logo and brand identity conception, illustrated maps, menus, newsletters, packaging, website design, logo re-production to vector format, image clipping and editing.

Reliability and excellent customer service is assured and Emphasis will always go that extra mile to ensure that the result of each project is something to be proud of.

Emphasis Creative Design was delighted to work on the logo design and branding for the Exeter Business Club.

Visit www.emphasiscreativedesign.co.uk to view more of our latest projects and contact Emphasis Creative Design for advice and assistance with any design project.

07717 662373
emma@emphasiscreativedesign.co.uk
Gina Mallett
Ottery St Mary
Devon

Through my combined therapies I aim to work alongside you, tailoring my services to an approach that feels right for you. My aim is that you can learn the skills and practices to keep yourself healthy and feeling great!

The therapies I currently offer include Counselling in which I offer you a safe, confidential, respectful space in which you can explore and resolve personal difficulties or issues and to understand yourself on a deeper level, thereby feeling equipped and empowered to make informed choices and live an authentic life. Areas covered can include Anxiety, depression, loss and bereavement, divorce, addiction, sexuality and gender identity or abuse, disability including ABI and degenerative conditions or general low mood or lack of motivation or direction.

Life Coaching helps you get from where you are in your life now, to where you want to go. I will help you identify your goals, then support you, help you to keep motivated and hold you accountable to achieving your vision for yourself. Whatever it is that you want in your life, I will help you get there.

Supervision helps you to thrive not just survive in the workplace, a supportive and creative space to explore ideas and approaches, to manage your/teams work load and to prevent or reduce high levels of stress and to improve and enhance professional (and personal) relationships. I work with other counselling practitioners and students, Charity workers, Carers, Social workers, Health workers, those in helping professions and self employed people who recognise the benefits of exploring and discussing work related topics with an impartial but supportive professional. Although many organisation provide in-house supervision, often people prefer to seek additional, confidential support outside of their organisation

Mindfulness practice is about learning to purposefully pay attention to the present moment, right here, right now. Clinical studies have shown that people who regularly practice mindfulness are less stressed, less anxious or depressed. Have less emotional labiality and negative thoughts, can recover more quickly from illness, have greater self-esteem, and better relationships. In addition, people are better able to concentrate and are more productive. Addictive behaviours are reduced as are pain and fatigue. I run regular 8 week groups and courses and also work one to one. Many organisations recognise the benefits of offering Mindfulness training to employees as it helps reduce sickness absence, increases productivity and enhances working relationships.

Tai Chi Chuan is an ancient Chinese health system which exercises and relaxes the whole body, through regular practice you will have increased balance and coordination and studies have shown that elderly people experience less falls. You will improve your posture, reduce physical aches and pains and increase your energy levels. Additional benefits are akin to the benefits of mindfulness practice but exercises can be tailored to particular ailments and areas of bodily tension caused by postural imbalance and repetitive strain. Tai chi practice teaches us to breathe fully and naturally which greatly benefits our respiratory and cardiovascular systems. Regular practice improves our mental, physical and spiritual wellbeing.

In addition to the above, I also provide postural alignment.

07980 981234
Harvell Moore Office Cleaning
One Mill Lane,
Exton,
Exeter,
Devon
EX3 0PH

Harvell Moore Office Cleaning Services in Exeter, Devon was established 25 years ago, to provide a consistent and reliable standard of service to both public and private sector organisations.

Our aim has always been to offer a quality product, regardless of the size, or frequency of contract. Although primarily an Exeter based company, we are approved sub-contractors for some of the national service providers, and specialise in prestigious corporate cleaning and assistance with facilities management.

(01392) 876063
HR Dept
Basepoint Business Centre, Yeoford Way, Marsh Barton
Exeter
EX2 8LB

As your HR Dept, we provide your business with everything a large corporate would expect from its own in-house human resource team. The only difference is that you don’t have to pay to keep us in-house.
From providing a single employee contract, to taking on all your human resources problems, we can provide the level of HR support that your business needs. We don’t sell solutions, but design support to suit your individual company. Our sensible, down-to-earth approach means we will work with you to find the best, and most cost effective, HR support for your business.
Our services include:

  • Advice line backed by tribunal insurance
  • Recruitment
  • Contracts of employment and staff handbooks
  • Absence Management
  • Performance Management
  • Disciplinary and grievance hearings
  • Dismissals
  • Redundancy projects and outplacement
  • Training and development
  • Payroll

Why spend hours wrestling with complex employment issues when the answer is just a phone call away? You’ll be surprised at how little it costs and, if you end up on the wrong side of a tribunal, can you really afford the alternative?

 

01392 349560
http://www.hrdept.co.uk/
Hunters Estate Agents
58 South Street
Exeter

EX1 1EE

We are trained Estate Agents. All the Hunters Training Academy programmes are accredited by the ILM and City & Guilds. Hunters agents are fully trained and work to professional standards and ethics.

96% of our customers recommend Hunters Estate Agents. Every property sale is followed up by our Customer Service Team to ensure that we always deliver on our promises.

01392 340130
Isca Recruitment
51 Langaton Lane, Pinhoe
Exeter

We take great pride in working with our clients and candidates, connecting great people with great businesses

Born and Bred in Exeter, I have over 11 years experience of recruiting for clients in the Devon area

Isca Recruitment look after the permanent recruitment of office based roles – this is from Office Assistants through to Director level

We are not a high street chain and you will get to deal with an experienced recruiter – that’s our difference!

If you are looking for a new career or looking for great staff then let us help you!

01392 466830
Legacy Leisure

Legacy Leisure is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

Established to support a national legacy following the Olympics, Legacy Leisure seeks to educate, inspire and support physical activity, to enhance the lives of our patrons and enable long term positive lifestyle changes. Legacy Leisure is passionate about improving the health and wellbeing of our patrons, and aims to offer a diverse range of physical and cultural activities that will engage and invigorate communities, be it through sport, the arts or other activities.

rodger.fooks@legacyleisure.org.uk
Lush Electrics
57 Chard Rd
Exeter
EX1 3AY

Lush Electrics was started by Kevan Lush in 2009. He is an Approved electrician who qualified as an electrician in 2006 and specialises in domestic installations, and has worked on small commercial sites too.

Kevan is NICEIC approved, this means that the work he carries out is always officially certificated and that his work is annually inspected to ensure that his work consistently meets the required standards. He invests in ongoing training to ensure that he is always up to date with current edition wiring regulations and inspection and testing, providing you, the customer, with complete assurance and satisfaction.

Kevan’s personal ethos is to always provide excellent service and good quality workmanship.

01392 259428
MMC Wellbeing
Edwards Court
Exeter
Devon
EX2 7RL

We provide a professional mobile massage service to your home, workplaces, residential homes, and events throughout the South West. Our fully trained massage therapists come directly to you and treat you, your employees or residents in the convenience of your premises.

We also offering treatments in the comfort of your own home and at Chiropractic Matters in Exminster

Our treatments are tailored to suit your requirements and timed to fit in with you. Just a 20 minute massage treatment is enough to release tension in the shoulders, neck and head.
On-site massage is calming, stress reducing and motivating. It's great for boosting staff morale and improving wellbeing.

01392 366056
Mortimore & Co Chartered Certified Accountants
1 Fore Street
Cullompton
EX15 1JW

Mortimore and Co Chartered Certified Accountants are a well established Accountancy Practice based in Cullompton north of Exeter, just minutes off the M5. With experience in a wide range of industries we can provide a one stop solution for all of your accountancy needs.

In today’s difficult economic climate the administrative burden of running a business can be overwhelming and can consumes a great amount of valuable time and resources with changing legislation and responsibilities.

Mortimore & Co can offer a bespoke solution tailored to individuals and businesses whether operated as Sole Traders, Partnerships or Limited Companies. Each client's needs are unique; the services we supply are tailored to the client but may include annual accounts and tax returns, PAYE, CIS, Book Keeping and VAT Services as well as tax planning strategies. We are proactive in offering advice and assistance in developing and promoting your business and affairs and provide a value added service, which is above all aimed towards pleasing our clients, both current and future.

Our Professional Standards are enshrined with a friendly approachable down to earth ethos, which assists in making the complex and sometimes confusing area of managing your accounting and tax affairs less onerous and concerning.

Contact us for a free initial consultation to assess your accountancy requirements.

01884 38290
Nettl by printing.com Exeter
Bartholomew House, Bartholomew Street West
Exeter
EX4 3AJ

Printing.com is one of UK’s most progressive and innovative print companies, focussing on the business needs of the SME market in Exeter.

All our printing is done at our Central Hub, on state-of-art commercial presses capable of delivering small run, high end print quality at very cost effective price points.

All our print comes with a ‘guaranteed’ turnaround time which means that you don’t have to worry about missing your deadlines and our prices are transparent and available for anyone to see through our website (after all we know we deliver good value so we’ve got nothing to hide!).

Additionally, we are one of the UK’s most environmentally responsible printers having achieved ISO 14001 certification. Most of our products are also FSC certified.

In Exeter, we provide the ‘personal touch’ and pride ourselves on outstanding customer service which we hope differentiates us from our competition

01392 495133
Pensionhelp
22 St. John Street
Manchester
M3 4EB

Unusually perhaps for a Financial Planner, I have trained and worked as an Executive Coach. Much like coaching, I see Financial Planning as about helping you get more of what you want out of life. This could be the freedom to retire while you are still fit and able to enjoy life. It might be the satisfaction of being able to help your children or grandchildren. It may be the peace of mind of knowing you will have enough to live on no matter what happens. Like most Financial Planners, I can advise you on how you can make best use of what you earn and what you own.

What distinguishes me from most other advisors, however, is that I am a pensions guru. If an advisor describes him/herself as a pensions expert, (s)he usually means that (s)he has done one particular specialist exam in pensions (called “G60” or “AF3”). As a Fellow of the Pensions Management Institute, I have done a whole series of pensions exams.

What’s more, I have 25 years’ experience of resolving complex pensions & benefits issues for employers and advising their employees, form ordinary Civil Servants to Senior City Executives. This means I am well placed to advise you if you have complex pension arrangements. Perhaps you have a mish-mash of pension plans of different types, from different employments or self-employments and with different Normal Pension Ages.

Alternatively, you may have a generous final salary pension from your employer’s scheme and you want to understand your options under the new Pension Freedoms and the tax implications. Then again, you might own your own company and want to take advantage of the significant NI and tax saving opportunities afforded by clever use of pension arrangements.

I offer an initial consultation at no charge and will give you clear costings in advance for any follow-up work you might ask me to undertake for you.

0161 956 2328
john.webber@pensionhelp.co.uk
Pensionhelp
St James Place Wealth Management
Beech House, Brotherswood Court, Great Park Road, Bradley Stoke, Bristol,
BS32 4QW

St James’s Place Wealth Management is a FTSE 100 company, with over £80 billion of client funds under management. We specialise in providing personalised wealth management to individuals and businesses. We concentrate on pensions, financial protection and estate planning for individuals and offer a wide range of financial planning services for business owners and trustees.

Our service is grounded in the highest professional standards. We recognise that each of our clients is unique and as such deserves a bespoke service, tailored to their own financial needs and future aspirations.

We work closely with all of our clients, building a relationship based on trust and an in-depth understanding of their personal finances. This ensures that we are able to provide the advice that is needed, when it’s needed.

Tiffany holds the CISI Investment Advice Diploma and the CISI Masters in Wealth Management. She moved into wealth management after undertaking a Bachelor of Law and is now a Chartered Wealth Manager.

Previous experience includes working as a qualified investment manager and subsequently for one of the largest international Swiss banks.

01454 618700
Tiffany.Beard@sjpp.co.uk
Straight Marketing Limited
Tawny Bank, Maer Lane
Exmouth
EX8 2DE

Straight Marketing works with forward thinking, small to medium sized businesses to help them attract new customers, raise brand awareness and increase sales.

At a strategic level we assist businesses with business and marketing planning, helping businesses to understand what they want to achieve and plan effective marketing activities to realise those business goals.

On a day-to-day basis we manage email marketing campaigns, direct mail campaigns, advertising, website development projects and social media accounts.

We have a network of professional associates that provide specialist services, including graphic design, public relations (PR), website build and print, which we can call on as and when required.

We work with our clients on either an ad hoc project-by-project basis or as their outsourced marketing department. The first option provides an easy solution for a specific need or project, whilst the second option gives you the security of having marketing expertise on hand whenever you need it.

For straightforward, no nonsense marketing that delivers results give Straight Marketing a call.

01395 269791
The Oakwood Partnership
Oakwood
Church Lane
Welford on Avon
Warwickshire
CV37 8EL

We work with our clients to set clear priorities and support them in achieving their goals.  It’s easy to get caught up in reacting to the day to day demands of dealing with transactions and servicing existing customers.  Our services help business managers to take a step back, look ahead and find a way forward that gives sustainable growth in revenue and business value.

Services include:

  • Strategy workshops

As a business grows success becomes less dependent on the energy and effort of the owners and more about making effective choices – selecting priorities.  Taking the time to develop a strategy with a partner gives opportunity to think in new ways that are unconstrained by existing practices.  We help clients to think ambitiously about what ‘could be’ away from the day to day of ‘what is’.  We have a collaborative approach to developing a strategy that is right for the business and gives a clear focus for the whole team to get behind.

 

  • Non-Executive Directorships

We give regularity and structure to management meetings so that the business does not get lost in the day to day, but remains focused on its most important objectives.  Whether you have monthly board meetings or are just setting on the journey of becoming more of a managed business, we can help.  Our practical business experience means we bring clarity and help translate big long term goals in to manageable short term actions.

  • Business Growth Initiatives

Executing a strategy by turning it into action requires a number of changes.  A gap analysis can show the missing capabilities and capacity needed to achieve your goals.  We take the strain by managing projects to implement new processes and identify additional resources needed for success.

  • Performance Reporting and Improvement

Understanding current commercial and operational performance is key to improving it.  We have a number of measures that give the necessary feedback so that effort can be targeted to greatest effect – increasing revenue, profitability and efficiency.  ‘If you can measure it, you can manage it’.

For further information contact Benjamin.didier@theoakwoodpartnership.co.uk or visit  www.theoakwoodpartnership.co.uk

7737 465312 or 01803 444010
Total Plumbing & Heating

Total Plumbing and Heating are an independent family run business serving Exeter and surrounding areas.

The majority of our Customers are within a 20 mile radius of the City; including the towns of Tiverton, Honiton, Newton Abbot, Cullompton, Crediton, Exmouth, Sidmouth and surrounding areas. Our main focus is on providing the type friendly professional service often sadly lacking today.

We strive to get to know each of our customers and understand their needs; the development of a long-lasting relationships based on quality of service and trust being our goal. We are Gas Safe Registered and provide a full range of heating services including: gas boiler installation; servicing; fault-finding and repair.

Full central heating installations are also undertaken along with the selection and installation of high quality energy efficient controls that are suitable for the application.

01392 681162
http://totalph.co.uk
Truly Scrumptious Chocolate Parties

Truly Scrumptious Chocolate Party entertainers provide fantastic chocolate birthday parties for boys and girls.

Activities range from Making Chocolate Birthday Cake Bars, Lollies to Chocolate Pizzas and with everything provided (including party bags) all you need to do is invite the guests and bake the cake!!

Truly Scrumptious Chocolate Birthday Parties for Children from 5-15

07769 675449
40 Oxford St
Exeter
EX2 9AG

With a fully functioning virtual office, Virtuoso-PA | Virtual Assistant works alongside and supports sole traders and small business owners to relieve their back office stresses; allowing them to focus on their core business activity.

With over 30 years’ experience working in business environments as an Office Manager and Executive PA, Virtuoso-PA can work effortlessly at fitting in with your working practices and working with you to achieve your business goals. Virtuoso-PA can tailor a service to suit you, as we all know that every business is unique.
Here are a few of the many services I offer:

  • Business administration
  • Bookkeeping
  • Secretarial services
  • Diary & Email management
  • Meeting and event co-ordination
  • Social Media Management

My office is fully licensed to undertake bookkeeping as an Accountancy Service Provider and I comply with the ICO regulations.

Your work and data are in safe hands with Virtuoso-PA

01392 580924
WMS Squire
Notaries House, Chapel Street
Exeter
EX1 1AJ

WMS Squire is an independent firm of Chartered Building Surveyors operating throughout the South West. With offices in Exeter and North Devon, we act for both commercial and residential clients alike and provide building solutions on all types of property.

Our core services include:

• Building surveys
• Dilapidation negotiations
• Party Wall Awards
• Schedules of Condition
• Contract Administration
• Expert Witness
• Building Regulation applications
• Boundary disputes
• Disability Discrimination Audits

Feel free to get in touch to discuss your project or building requirement.

01392 248828